@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap";*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--font-sans: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, Helvetica, Arial, sans-serif;--font-serif: Georgia, "Iowan Old Style", "Times New Roman", serif;--font-mono: ui-monospace, "SF Mono", "Cascadia Mono", Consolas, monospace;--bg: #f5f7fa;--bg2: #ffffff;--bg3: #ffffff;--bg4: #eef1f5;--border: #e0e4ea;--border2: #c7ced8;--text: #16233d;--text2: #48586f;--text3: #7a8699;--text4: #a4aebb;--blue: #0a6ed1;--blue2: #e6f0fc;--blue3: #0a4d8c;--green: #107e3e;--green2: #0f6d38;--amber: #e9730c;--amber2: #b85a09;--red: #bb0000;--red2: #a10000;--purple: #7855c2;--purple2: #5c3aa0;--orange: #e9730c;--cyan: #147ad6;--r: 8px;--r-sm: 6px;--r-lg: 12px;--shadow: 0 1px 2px rgba(15,30,55,.06), 0 1px 1px rgba(15,30,55,.04);--shadow-lg: 0 8px 28px 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#0a6ed130}.role-badge.agent{background:#107e3e14;color:var(--green2);border:1px solid #107e3e30}.role-badge.cust{background:#e9730c14;color:var(--amber2);border:1px solid #e9730c30}.role-badge.staff{background:#6b21a814;color:#6b21a8;border:1px solid #6b21a830}.avatar{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;background:var(--bg4);color:var(--text2)}.avatar.admin{background:linear-gradient(160deg,#1584e0,var(--blue3));color:#fff}.avatar.agent{background:linear-gradient(160deg,#1a9a52,var(--green2));color:#fff}.avatar.cust{background:linear-gradient(160deg,#f2820f,var(--amber2));color:#fff}.avatar.staff{background:linear-gradient(160deg,#8b3ed6,#6b21a8);color:#fff}.icon-btn{background:none;border:none;color:var(--text3);font-size:16px;cursor:pointer;width:30px;height:30px;display:flex;align-items:center;justify-content:center;border-radius:8px;transition:all 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